I was impressed at the knowledge that James brought to the training. I have learned ways to manipulate data that I did not know was possible. I look forward to using this knowledge on a future cell phone investigation.

James is very knowledgeable in this subject, probably an expert. I was able to use what he taught the very next day at work. The class was online and James was able to navigate the pitfalls of online teaching perfectly. As a supervisor in our detective bureau I will be recommending this class to other detectives and those who wish to become a detective. One note, my Microsoft Excell skill are not as sharp as they should be and I had some difficulty keeping up on the second day but James provided us with video on how to perform needed Excell tasks to review as needed. I thoroughly enjoyed the class! D/Sgt John Burris Redford Police Department

The course was a bit more involved with cell phone records, mapping and interpreting that information in Excel than I expected. The instructor was very well versed in the topic. I have to admit, the last time we did anything of the sort at the Bedford, NH Police Department was in 2011 after a home invasion. The detective at the time sat with someone who was also well versed in cell phone records and mapping. He spent three days one-on-one going over the information and helping to explain how to graph and utilize Excel. There likely was a course description somewhere that I never saw. Often times we are signed up for classes as detectives because they have an investigative value to them, however, the class may not be completely in line with what we specialize in. I currently work almost exclusively in sexual assault related investigations and I am the ICAC affiliate for this department. The instructor mentioned that he had been involved with the same type of investigations at some point during his career. I am sure there have been times when his training assisted him with those types of investigations and may eventually be helpful to me. I think I was initially led to believe that the class would go over a variety of ways to search a cell phone (in-hand), understand apps, how to decipher data extractions utilizing Cellebrite and Graykey, data recovery, etc. I do realize those items were touched upon but this training was much heavier on records, mapping and interpreting that data. For the quality of the training location, I left it in the middle as it was over Webinar. Not ideal for the practical part as I struggled to follow along on the first day. I am also completely ignorant in Excel so that probably did not help my cause. I am also sure I swore into an open mic when I thought I was on mute (haha....sorry). It was not directed at the instructor. Anyway, the instructor was clearly an expert in his field. I would recommend him to others that are specializing in this area. His knowledge was impressive. We have both been on the job for eighteen years and the quantity of work he sees over what I see is clearly helping him remain proficient. I might need to take these courses once a year just to have a clue of what I am doing when the need arises. Thank you for your knowledge and being there for when someone like me who might have a thousand questions.

Very valuable class for using data provided from phone records.

First day of course material was helpful and informative. The second day seemed to devolve into an Excel training, but that could be in part due to the course transitioning from in person to a webinar. Overall, i was satisfied with the training.

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Make it longer than 8 hours - too much information in such a tiny window

Technical issues: 1. The platform was blocked by my agency Firewall, requiring me to sign in (late) from my personal/home PC. 2. Many students lacked dual monitor setups, making following the lesson much more difficult. Course material issues: The course description lacked important information. 1. The use of Excel in the course was extensive and at an advanced level; that should be mentioned as a prerequisite for the course. A student without Excel experience would be severely disadvantaged. 2. In the same vein, the instructor's version of Excel was different than that of some students, preventing successful completion of portions of the exercise/practical skill demonstration. The course description should include as a prerequisite access to the specific versions of software that would be used in class to avoid these types of issues in future iterations. Presentation/Course Structure: Being a MI officer, the instructor's presentation utilized what he knew and was able to do, which was of course tailored to MI law and criminal procedure. That would be fine if all of the students were MI officers, but the class was composed of officers from multiple states and federal officers. The amount of specificity required given differences in state laws degraded significance and helpfulness of the information. The instructor did not address close to half of what was listed on the syllabus. This course being compacted into 2 days is a disservice. The course could easily be a week, possibly two. I definitely felt rushed, and that the instructor was hurrying to try to get through some of the information. The entire structure of the course might be better presented as a continuing case scenario where the students are walked through the entire process beginning with an incident and culminating in presentation of findings in a court hearing. Or, as a case study where the instructor takes the class through an actual incident that the instructor had worked on.

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Class was extremely informative, however it would have been better if it was in person.

Training was excellent. Mr. Isaacs was a great instructor, taking time to explain details and information in a very understandable manner.

Learned a lot about cell phone investigations that I hope I can apply in the near future.

Great Presentation! Sgt Isaacs has taught another class of mine and was an awesome presenter.

I like that Isaacs walked us through the Excel portion of the filtering the data. I may have missed it, but I think sample wording for how to phase what type of data you searching for in your warrant would be beneficial.

Mr. Isaacs was a great presenter. Quality information and presentation. Thanks again!

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The class would be more beneficial in person as opposed to online.

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