Instructor spent almost an hour on introductions; I don't think this was necessary Class ended at 1300 daily; the poster said 0800-1600 (perhaps better communication between course company and instructor to ensure the fulfillment of course schedule)

Excellent training and really learned a lot.

This was a great insight to the programs I will be actively using day to day.

James was a trooper. I know he wasn't feeling well and recovering from a cold and I've been in his shoes trying to teach a class under those circumstances. He has a great voice for virtual teaching and is articulate and well spoken. Big points for James, especially under the circumstances.

I suggest to recommend excel YouTube video training. I feel like we missed some great topics because we got hung up on excel..understanding that was valuable and helpful but I saw other great topics on your list we missed. I loved the course, please don't get me wrong.

subject matter presented was technical geared more for IT, analyst or current law enforcement officers with prior experience in cellphone investigations. subject matter was difficult to navigate for beginner, new to cellphone investigations. course needs to be extended to allow for hands on training on each step.

The only difficulty was on my end with my tablet not always responding to the poll questions and being able to answer. I would have to restart sometimes to be able to get it to work.

The only issue I had was the "gotoWEBINAR" site. It would not allow me to access the meeting on my DHS laptop, no matter what I tried. Even if I clicked on the web version access to the meeting, it still prompted me to download "gotoWEBINAR".. but because of system accesses, it doesn't allow me to utilize that webinar program on a DHS/ICE laptop. I had to use my phone the entire time to watch the webinar, which prevented me from properly doing the hands-on work assignments on the second day. We only have access to WEBEX and TEAMS, but it would be great if those platforms could be utilized instead. Otherwise, the instructor was excellent, and I did learn a lot from him!!! I would retake the second day again just because I didn't get to absorb all the material that he taught since I had to watch it from a phone.

Maybe a short knowledge check would be beneficial as well.

The class contained good content. The excel portion was a little tedious.

Great course, would be beneficial in person also.

Great class, great instructor

Application from this training for me, as a street level investigator would mostly be in the CDR breakdown, explanation of the phone tower interworking's and the legal training when writing paper. Other than that, we subscribe to Zet-X and the excel stuff is mostly already done for us when we plug in the information from CDRs,rtt and phone pings. However, I learned some new things and added it to the toolbox.

great class

Learned new investigative techniques that will assist with future investigations involving electronics and data analysis.

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NA

Very knowledgeable.

n/a

This was a virtual course and it worked very well.

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Thank you for the valuable information

class was very informative and will be able to use this in patrol for my investigation.

Instructor was very knowledgeable and able to provide real world examples and experience. Was very engaging and easy to interact with.