Quite informational, lots of info covered and went a little fast when showing certain info you can locate in various databases, but due to time constraint is understandable.

Some of the information was valuable, but a majority felt like putting websites on the screen, giving a short description of its use, and going to the next one. It also seemed as though quite a few websites were no longer active or provided the desired content. In an agency were were do have some paid database access, (TLO, Lumen, ZetX, etc) I would already have a lot of that information. It might be good to indicate in the class description that it is geared toward those whose agencies do not have many resources. Additionally, it might be good to mention the course will cover a very basic introduction to social media as that was very redundant for those that already utilize social media as a tool. The presenters knowledge was very evident and I appreciated him sharing his personal experiences on how he put cases together with information.

It was a great and helpful class. Thank you

Speed of presentation went a little quick sometimes. 8 hours is probably not enough time to present material.

Allow more time for this training, 1 day (7:30 am) is not enough, because of that, it makes the instructor skip over some content very quickly, it was difficult to take notes at the same time and lack of time to do more practice exercises. In addition, the instructor should prepare his full examples in advance, because sometimes he could not find what he wanted to show us, the expected result. Finally, the opens ource manual could be more detailed. Also a suggestion, in Bookmarks Links, it should be indicated which search links are chargeable and which one can be used only in the USA, since some of us cannot use them.

The only negative point is there is more applications for USA than Canada. So less useful for us at some points. Thank you very much Isabelle Lavoie SQ, Montreal,Quebec

Great course. The links that were shared were and are very helpful in my investigations. Thank you.

Great Class and good information.

Course provided some good information. I am lucky to have an agency that has good tools for finding people online. Would be beneficial to have this class presented in person due to materials/topics covered.

Good class learned useful items may need to be longer to cover more materials