The facility received a lower score because this was a course which required computers yet the access to power outlets were scarce. Also, students kept getting locked out and had no means to contact persons on the inside to gain entry. The instructor was patient and very helpful. I think this course should have some defined prerequisites due to the advanced level of the subject matter. The instructor was helpful bridging the gap.

Probably one of the best training's I've been to. Great instructor that broke down technical material into logical info.

I would like to see this training made to be a three day class. A third day to work on more records would be helpful. More exposure would be great.

Day one, Instructor demonstrated difficulty with subject flow/ subject continuity. Day two Instructor seemed less scattered.

I really enjoyed the hands on work we did with Excel. It was not only a refresher for me, but I learned a lot about simplifying call detail records by using Excel formulas. At no point was I not interested in the content of the class.

Course was more basic then originally thought and focused too much on spreadsheet organization.

Great information will be useful in interpreting cell phone data