PIO and Community Engagement
Communicating with the Public; it’s More than a Tweet
Course Overview
The communication gap between law enforcement agencies and the public creates tensions which can cause local incidents to make the national news. Decades in the making, compounded by legal process and policies, this gap reduces a department’s effectiveness at serving its community and enforcing its laws. But it’s not too late for agencies to take steps toward improving those relationships.
This course provides a fresh look at Community Engagement and the role of public communication within a law enforcement environment. Recent examples show the impact of ineffective policies and practices on public safety, its personnel, and the community.
Built upon historically valid principles and techniques, this course provides proven directions for agencies wishing to improve their interaction with the public.
Agenda
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