Faster Development with WORD

By Mike Warren, Instructor, Word® & Adobe® for Public Safety™

Many people find the task of preparing training materials and documenting completion of training to be a daunting task.  Developing materials for an 8-hour in-service training day are typical.  The instructor knows they will need at a minimum: a written manual or handouts, PowerPoint presentations and evaluations.  Each of these can take hours to develop from scratch, but with a little instruction these tasks become much easier.

When preparing for a training session, most trainers begin by developing a PowerPoint.  Once the presentation is completed, a handout is produced by printing slides or notes pages with the slide.  Not only is this the least efficient method of creating a presentation but, the handouts are not conducive for the student to use to take notes.  To maximize efficiency and to provide the best possible handout materials it is best to begin with Word and to use a single document to create the additional materials.

(more…)

Share

AC on Nolte, “Greatest PIO in the World”

Doug Nolte on AC 360

Click image to see Doug Nolte on AC 360

It’s not every day you get to be on an internationally recognized news program.  And it’s not every day that Anderson Cooper, host of AC 360° on CNN, calls you the “Greatest Public Information Officer in the world” but both of these happened to Police Technical Instructor Doug Nolte (Social Media Methods) recently.

After a spate of episodes involving missing marijuana from the Wichita Police Department’s evidence room, Doug Nolte in his regular briefing to local media, introduced an artist sketch of the likely suspect:  a mouse.  The tongue-in-cheek briefing aired on local broadcast television in Kansas then began a life of its own.

The story was quickly picked up by law enforcement media outlets like policeone.com, and gained further national traction after being picked up by CNN.  Within days, the story made it to Anderson Cooper’s evening news show AC 360°, appearing on the “The RidicuList”, a parting spot piece at the end of the program covering amusing stories and events.

Being a Public Information Officer requires a professional demeanor and ability to communicate effectively with the public.  It doesn’t however, require a somber 24/7 presentation of “the facts” to the world.  Managing social media channels within a law enforcement environment requires a different approach than the historic role of a department PIO.  The ability to effectively communicate messages in this medium, in a way that the public will understand, and perhaps more importantly, appreciate and participate in, is the focus of Doug Nolte’s course Social Media Methods.

It’s not every day a police department is recognized by a major news program in a positive light.  It should be noted that he public’s response to this story, judging from Facebook and twitter, has been overwhelmingly positive as well.  This level of positive “press”, and the subsequently positive reaction from the public, cannot be purchased at any price, but is available for free for personnel and agencies that understand, plan, and leverage their own social media channels.

For more information about Social Media Methods by Doug Nolte contact info@policetechnical.com.

Click here to see Doug Nolte on AC 360

Share

Police Technical: New Instructors for 2013

Police Technical is growing (again) and we are excited about the developments for 2013.  We’ve added 4 new instructors; giving us a teaching cadre of 12 instructors.  Below are the short instructor bios, please contact us if you are interested in taking one of their courses at info@policetechnical.com.

Jeff Bickford
Police Officer from the Northwest, will be instructing online investigations with an emphasis on “steet level” operations.

Cory Christensen
Police Executive from Colorado, will be assisting departments to efficiently utilize tablets and smartphones.

Ashley Englefield
Officer from North California, will be teaching personnel about cell phone investigations, data generated by cell activity and evidence based policing.

Ron Shelnutt
Officer from the Midwest, will facilitate courses about law enforcement specific “apps” and helping personnel create their own “agency specific” applications.

It is no accident these instructors come from all over the United States; each one was recruited to teach a specific course in the law enforcement environment.  They each come from a different location but each share a similar background.  They are the best in their field, and Police Technical is proud to work with them.

Please take a look at their full bios and pictures at www.policetechnical.com.   If you are interested in one of their courses, please contact us at info@policetechnical.com for scheduling.

Share

Police Technical: New Courses for 2013

Police Technical is growing (again) and we are excited about the developments for 2013.  We’ve added 4 new courses to the schedule, for a total of 12 courses.  Below are the quick details.  If you are interested in hosting one of these courses, please contact us at info@policetechnical.com.

Applications for Public Safety
A total survey of law enforcement applications (apps), their effectiveness, and directions for personnel to create and deploy apps for their own agencies.  Increasing agency productivity through better apps. 

Google for Public Safety™
Google is one of the largest online entities, more than just a search engine it is also: YouTube, Maps, Gmail, Google Voice, Drive.  The course examines how to leverage Google services for operations and investigations.

Online Investigations™
Investigation of online criminal activity, an emphasis is placed on social media and proactive undercover investigations.  Students create UC online profiles and deploy them using techniques learned in class. 

Tablets and Smartphones for Public Safety
Designed to assist agencies properly select, deploy and utilize tablets and smartphones.  Discussion includes various platforms and devices, best practices, and insight for current and future purchases.

These courses are simply the best in the field, and unlike any training available from any other source.  Please look for these courses at a training site or academy near you.  If you would like to bring one of these courses to your area, please contact us at: info@policetechnical.com.

Share

Online Investigation: Suspect Identification

by Jeff Bickford

Suspect Identification can often times prove to be a difficult endeavor.  Online resources can be overwhelming if one is not familiar with them.  Once you become familiar with several key online investigative tools, you will be amazed with what you can accomplish with the click of a mouse!

A recent example: An agency in the Pacific Northwest had recently been overwhelmed with thefts, specifically thefts of boat motors.  Within a couple of months, small kicker motors had been stolen from the back of homeowner’s boats.  The estimated value of the stolen motors in one small town neared $20,000.  Investigators combed the traditional paper classifieds, newspapers and online classifieds trying to locate any of the stolen property.  Their efforts were fruitless.

Investigators eventually turned to social media resources to identify a suspect.  By combing through the social media sites, investigators gained insight on the suspect, his criminal network and the outlet for the stolen property distribution.

(more…)

Share

New: Word® & Adobe® for Public Safety™

Each month we’ll focus this section on a new course and instructor. This month’s featured course is Word and Adobe for Public Safety™ taught by Michael Warren.

Microsoft Word is one of the most utilized programs of the Microsoft Office Suite.

95% of all department documentation is generated with either Microsoft Word or Adobe Acrobat (the PDF program), yet most personnel (even the office staff) haven’t had specific training to utilize these programs within a law enforcement environment.  The problems are common across the country, in agency of various sizes and responsibility.  Everybody’s work looks different (lack of consistency and lack of branding), time-saving shortcuts aren’t utilized (we all do it the “hard way”), sensitive files aren’t protected, information requests aren’t handle efficiently, and so on. Word and Adobe for Public Safety™ provides the missing pieces to utilize these programs effectively and make real, measurable change in your agency.  After this course your materials will not only look better, your department will work better.

(more…)

Share

Social Media: Power at their Fingertips

Every officer in the America is using some form of social media.  This is a fact, not conjecture.  But most personnel aren’t allowed (and certainly not encouraged) to use social media to communicate with the public.  In fact, just the opposite is true; most law enforcement personnel are strongly discouraged from using social media, and “everybody knows” not to use it regarding their jobs or assignments.  But why is this status quo?  Why are personnel with arrest authority and lethal force options not allowed to tweet 140 characters to the public about their jobs?  This is a fundamental question addressed in Police Technical’s Social Media Methods course.

In the Past
Law enforcement agencies have historically controlled their public messages through the Chief’s office, or Public Information Officers.  It would have been impossible, only a few years ago, for individual officers to speak to the media about their activities or cases.  There were simply too many officers, and too few media outlets.  Departments also strongly discouraged this practice, Officers “talking” to the media, both informally and in policy.  But current social media channels provide ample opportunities for individual officers, at all levels of an agency, to create and maintain their own information conduits.  But there are arguments against it.

They aren’t smart enough, they can’t be trusted
Some of the most common complaints about personnel creating their own social media channels and communicating with the public through them are: They (the officers) aren’t smart enough to use them, and they can’t be trusted (to do/say/write the right thing).  But after closer examination, these arguments are really more focused on training and leadership issues then with social media and its use.

(more…)

Share

New Course: Cell Phone Investigations™

Verizon Smartphones

Each month we focus this section on a new course and instructor. This month’s featured course is Cell Phone Investigations™ taught by Aaron Edens.

At recent conference, roughly 200 investigators were asked how many of their departments used UFED (Cellebrite’s popular mobile forensics product).  Approximately 70% of the students raised their hands.  They were then asked to keep their hands up if they had received formal training in the use of the device.  All but four lowered their hands.

Law enforcement agencies may have the forensics tools but most personnel have not received adequate training to use the tools, and in some cases personnel haven’t received any training at all.  Because of this training gap, Police Technical has chosen Cell Phone Investigations™ as our latest course to assist personnel to better utilize the tools they already possess, and to extend their skill set and confidence in cell phone investigations.
(more…)

Share

Craigslist Investigations at Google HQ

Police Technical Instructor, Wayne Nichols and Mountain View Police Department, Pete DeLaOssa (L) at Google HQ

On March 19-20, 2012 Police Technical offered Wayne Nichol’s Craigslist Investigations course at Google’s Headquarters in Silicon Valley (Mountain View, CA).

Wayne did a great job instructing multiple agencies (and Google personnel) from Northern California about investigating criminal activities on Craigslist.

Google was a fantastic host; opening their doors and providing us with a great training room and offering our students and staff lunch at their world class lunch buffet.  The Kobe Cheeseburgers got 5 stars.

And a special thank you to Mountain View Police Department’s (CA) Pete DeLaOssa.  Pete’s work behind the scenes laid the framework for the success of this class.

Police Technical provides hundreds of technical classes each year to law enforcement personnel throughout the US and Canada.  If you would like us to train in your area, please go to the Contact Us section, and let us know how we can assist your department or agency.

Share

Excel®: Not Just for Analysts Anymore

Amy Kupiszewski teaching Excel in Grand Prairie, TX 4-17-12

Officers, Analysts and Federal Agents (FBI, US Marshals, and DEA) from 4 states and 15 agencies came together this week to attend Police Technical’s Excel for Public Safety™ with Amy Kupiszewski.

Students from as far away as Oklahoma City drove 3+ hours (one way) to attend the course held at the Charles V. England Public Safety Training Complex with the Grand Prairie Police Department (TX).

(more…)

Share

New Instructor Announcement

Police Technical is proud to announce the addition of 2 new instructors to our ranks.

Scott Gammon, Colorado
PowerPoint for Public Safety

Scott has used PowerPoint to organize and present major drug trafficking cases to local, state, and federal prosecutors as well as the Grand Jury in the states of Colorado and Wyoming.

Michael Warren, Michigan
Word and Adobe for Public Safety

Since 2008, Michael has served in Training and Standards in Michigan.  He is responsible for coordinating training for his agency, managing Public Safety Records and public safety information systems.

Both instructors are experts in their subject areas and each brings a new perspective on technical training to American law enforcement while following the same exacting standards of Police Technical courses.

Congratulations Scott and Michael!  Police Technical looks forward to working with you as we work together to provide the best in technical training for law enforcement.

Share

Camtasia Studio 8 for under $175.00

CamtasiaPolice Technical has secured government pricing plus an additional 30% off for Camtasia Studio 8, the leading video capture and editing software by TechSmith.  Regularly priced at $299.00, the software package is now available to Police Technical students for $174.30 per license.

Camtasia Studio has been regularly featured in several Police Technical courses including PowerPoint for Public Safety. 

Police Technical students may purchase Camtasia Studio 8 through www.techsmith.com. Click STORE at the top of the page, then “Government and Non-Profit Pricing” on the right side of the page. Select “Buy Online” for Camtasia Studio. Enter “PTCAM” in the promotional code field.

If you’ve used Camtasia Studio since taking a Police Technical course, please leave a comment about your experiences with the program.

Share