NYPD Chooses POLICE TECHNICAL Certification

POLICE TECHNICAL recently completed its most unique training to date with one of the largest law enforcement agencies in the nation.

In mid-November POLICE TECHNICAL taught a specialized course to the New York Police Department [NYPD]. Unlike anything the company had offered in the past, the course spanned five days and employed two instructors.

“NYPD has more law enforcement personnel in their department than some states have law enforcement personnel,” said Thomas Manson, CEO of POLICE TECHNICAL. “So you can imagine any agency of that size have enough intellectual capital to drive their own training and answer their own questions so when a group like that reaches out, that’s unusual.”

In November 2015, POLICE TECHNICAL held its first week long, cell phone certification course for New York Police Department (NYPD). The course, a hybrid of several of our Cell Phone Investigations classes, was attended exclusively by NYPD personnel assigned to New York / New Jersey HIDTA.

In November 2015, POLICE TECHNICAL held its first week long, cell phone certification course for New York Police Department (NYPD). The course, a hybrid of several of our Cell Phone Investigations classes, was attended exclusively by NYPD personnel assigned to New York / New Jersey HIDTA.

The five-day Cell Phone Investigations Certification course is described as a combination class specifically designed for the needs of the department.

“Most of our classes are two-day stand-alone events,” Manson said. “But the course NYPD wanted was a combination of three different classes all of them revolving around cell phone data, cell phone investigations and cell phone mapping.”

Founded in 2005, POLICE TECHNICAL provides national level law enforcement training in five distinct, 80-hour certification tracks and 17 different courses in 20-30 different locations. The company employs 18 instructors and an additional office staff at its headquarters in Terre Haute, Ind.

To accommodate exactly what NYPD was requesting POLICE TECHNICAL put together a course featuring two instructors Jordan Swonger, a 10-year police veteran and a Sergeant with the Prince George’s County Police Department’s Technical Operations Unit and Ashley Englefield, a 10-year veteran of the Sacramento Police Department in Northern California.

“I think it says a lot; the biggest kid on the block hires you to teach them something,” Swonger said. “That adds to our credibility.”

While the two instructors have taught countless classes for POLICE TECHNICAL, they say working with the NYPD was a learning experience, with both the instructors and participants sharing information.

“We had a lot of experience and technical knowledge that was brought to the table. It was a high functioning class,” Swonger said. “We were able to teach a lot and they were able to show us a lot too. There are a lot of ways to skin a cat.”

With technology ever changing and the amount of people who now carry a cell phone growing, Englefield said the sharing of information will make each law enforcement agency stronger and more knowledgeable.

“This isn’t a static thing that we are doing, everything changes all the time so the class itself is always changing,” he said. “I learn something new in every class that I teach and my job is to teach what I know and use what I learn from them and take that to other classes. There is no one right way to do it. We are always looking for more efficient ways to do it.”

Highly satisfied with the course, NYPD has already recommended POLICE TECHNICAL to other departments looking for similar training. The company also received positive feedback from participants through online evaluations. Feedback is requested no matter the size of the department or length of course.

NYPD was unable to comment directly for this piece because of department protocol, but a handful of participants did share positive comments.

One comment reads, “The instructors were well versed in cell phone investigations. They were clear, concise, informative and relatable. Overall the entire class was very good and I would recommend it.”

“I will definitely use what I learned in the future,” added another participant.
Another participant echoes recommending the course by writing, “Both instructors were very knowledgeable and very thorough with the material. I would highly recommend this class.”

Looking back on the success of the course and positive reviews Manson said he’s highly satisfied with the outcome, making additional specialized training with departments across the country possible in the future.

“It is a feather in our cap that NYPD wanted to work with us and that we got the attention of such a large entity,” Manson said. “It will be valuable for us and it will be valuable for other agencies in the end.”

For information about how your agency can host Cell Phone Certification training contact Stephanie Pence at spence@policetechnical.com or call at 812-232-4200.

Editor’s note: Content for this piece was provided by Staff Writer Katie Shane.


2016 Call for Instructors

POLICE TECHNICAL is looking for personnel to teach courses in the following areas:

  • Analytics (Criminal and Strategic Intelligence, Prediction and Forecasting)
  • Cell Phones and Mobile Technology (Mapping, Investigations, Real-time)
  • Document Management (SharePoint, Adobe LiveCycle)
  • Internet Anonymity (Concealing Identity on the Internet)
  • Interview and Interrogation (Intro, Advanced, Child, Business)
  • Investigations (Homicide, General, Property/Persons)
  • Leadership (First Line Supervisor, New Supervisors, Executive, emphasis on technology)
  • Microsoft Applications (All Microsoft Office, emphasis on Outlook, PowerPoint, Excel)
  • Narcotics (Interdiction, Management, Team Development)
  • New Technology for Law Enforcement (Body worn cameras, UAS/Drones, etc)
  • Online Investigations (Darkweb, Facebook, Craigslist, Bitcoin)
  • Online Training (LMS, web-based training, video)
  • Open Source Investigations (Public Databases)
  • Presentations and Case Prep (Public Speaking, PowerPoint, Case Preparation)
  • Project Management and Grant Writing (emphasis on technology)
  • Social Media (Investigations and applications)

Click the Careers Tab or Here to learn more and begin the process.

2015 POLICE TECHNICAL Development Survey

2016 SurveyIn 2016, we’ll be expanding our course offerings, training options, and publications. Each year we ask America’s law enforcement community to choose which training courses and solutions POLICE TECHNICAL should develop.

You can help guide POLICE TECHNICAL’s Development
Results from this annual survey improve our curriculum, instruction, and quality of materials.

Please take a few minutes and complete our survey below:

POLICE TECHNICAL 2016 Development Survey 

New Features Added to Bookstore


Since POLICE TECHNICAL launched its online bookstore in late March, it continues to evolve. I thought I would shed some light on the face-lift and explain recent improvements.

New Look, New Name
You can now find books, white papers, and presentations under the ‘Publishing‘ tab at the top center of this screen. Whether you’ve taken a Cell Phone Investigations, Online Investigations, or Analytics for Public Safety class with us, you may need reference materials to supplement that training. ‘Publishing‘ is a central location for information and solutions.

After rapidly growing our selection by 40 titles, we built-in some tools to make browsing easier. To the left on the ‘Publishing‘ page, you can either search by title and author, topic [under Subject Search], or format [under Categories].

Any special sales, recommended materials, or new releases are visible on your right.

White Papers
White papers are absolutely free for anyone to download. ‘Add to Cart’ if you’re also purchasing other items and we’ll include a download key on your invoice.

If you only want a white paper, no problem. Select the white paper you need and provide your full name and email address (we send a download key directly to your email).

These downloadable training packages are ideal for detectives, investigators, and personnel who have to present their findings in court.

For a small fee you can ‘Add to Cart’ and we’ll also send you a download key once your checkout is complete.

Thank you
Feedback is always welcome. Please take a look around and give any suggestions or thoughts in the comments below.

Thank for supporting our Publishing Division.

Brianne Hofmann, Editor

Social Media Investigation Book Now Available

9780128016565[1] (2)

Click here to purchase your copy.

Update: The special 15% promotion for Introduction to Social Media Investigation concluded July 2. Thank you to all who have purchased this book.

Introduction to Social Media Investigation is now available for purchase.

Author Jennifer Golbeck is highly regarded in her field, having published several works on big data and social network analysis.

However, this book is specifically designed for law enforcement, complete with data gathering techniques, hands-on tutorials, and case studies.

Other topics include:

  • Facebook
  • Twitter
  • FourSquare
  • Google+
  • Instagram
  • YouTube


Purchase your copy here.

Thank you for your continued support of POLICE TECHNICAL.

TED Talk Speaker’s Book Coming Soon

POLICE TECHNICAL is officially releasing Introduction to Social Media Investigation by Jennifer Golbeck on June 18. First, we believe you should get to know this prolific and internationally respected Computer Scientist.

When she isn’t teaching Social Network Analysis or Information Technology at the University of Maryland, she is constantly traveling and sharing her research. In fact, she recently spoke to several state/local law enforcement and FBI personnel at the Twin Cities Security Partnership seminar in Minneapolis, MN.

Dr. Golbeck is a frequent contributor to Slate Magazine and NPR, but she also gave a TED Talk on social media data. Her speech, “The Curly Fry Conundrum,” is posted below.

Curly Fries and Facebook “likes” may not seem to pertain to law enforcement, but using social media for data analysis does. Watch this short video and you’ll begin to understand why we are so excited to offer materials by this international speaker.

POLICE TECHNICAL Bookstore Expands

POLICE TECHNICAL announced this week that it is now a cataloger for CRC Press and Elsevier publishing houses.

Two years ago, we moved beyond hands-on training, establishing our publishing division [POLICE PUBLISHING] to best serve law enforcement’s needs. While many have benefited from our courses, we knew we must offer educational materials, as well.

We strive to provide solutions and our bookstore is the embodiment of that mission.

So along with our current titles, PowerPoint presentations, and white papers, we are adding 40 titles and several subject areas, beginning May 27, 2015.

Featured topics will include:

  • Analytics
  • Digital Forensics
  • Information Technology [IT]
  • Cell Phones
  • Social Media

This is a big step forward for POLICE PUBLISHING and we’re far from finished. Please enjoy our vast selection and contact me, Brianne Hofmann, at bhofmann@policetechnical.com if you have any thoughts or questions.

For more information see our News Release.

Thank you, as always, for your continued support.


Snapchat: The ‘Self-Destructing’ App?

Snapchat is one of tSnap_Chat_Imagehe most popular applications for sending and receiving ‘self-destructing’ messages, pictures, and videos.  Referred to as ‘snaps’, the company processes approximately 700 million of them every day on Apple’s iOS and Google’s Android operating systems.  Snapchat users access the application frequently.  According to marketing material provided by the company, the average Snapchat user checks their account 14 times a day.

Vanishing ‘snaps’ can make investigations difficult, but contrary to popular belief, the data is still available. View our Snapchat whitepaper and learn how to access this information. Search warrant language is also included.

Download our Snapchat whitepaper here


Over 7,000 Police Technical Users

Over 7000 Active Users

Over 7000 Active Users

It actually happened on 3-16-2015, but POLICE TECHNICAL has gone over 7000 active users.  This represents personnel who have actively taken our classes since around 2010.

There are a lot more people out there who have taken our classes, but this number represents personnel who are active with us, are able to participate in COMMUNITY and pursue Certification Tracks with POLICE TECHNICAL.

Thank you (all 7000+ of you) for your support, and for your continued interest in POLICE TECHNICAL.

1st AAI Certification Awarded

First AAI Certification

First AAI Certification

POLICE TECHNICAL is proud to announce that Sgt. Jason Drukemiller, of the Oregon Police Division (OH), is first recipient of the Analyst and Intelligence (AAI) Certification Track.  Many students were close behind, but Sgt, Drukenmiller was the first to complete his final course in late January 2015.

Certification Tracks
Established in 2014, POLICE TECHNICAL Certification Tracks represent the highest level of commitment to education and development. Each Certification Track consists of 5 separate courses, taught by 5 national instructors, for a total of 80 hours of concentrated learning in one single area of study.

Sgt. Drukenmiller completed 5 courses in Ohio and Michigan over the past year, taking the following courses: Analytics for Public Safety, Excel for Public Safety, Leadership and Technology, Tablets and Smartphones, and PowerPoint for Public Safety.  Each of these courses provide Sgt. Drukenmiller with a uniquely dovetailed experience of training, which tie into a master program.

Thomas Manson, CEO of POLICE TECHNICAL, happened to be in attendance for Jason’s first and final Certification classes (Tablets and Smartphones and Analytics for Public Safety, respectively). “Jason represents our best intentions for the Certification Tracks, in a short time he has attended courses and brought experience and understanding back to his department, which is truly unavailable from any other source,” Manson said.
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Warrantless Searches Now Available

Cell Phone Investigations Pre-Sale Price $50.00 + S&H

Warrantless Searches $105.00 + S&H

Click Image to Download EVALUATION COPY

Click Image to Download EVALUATION COPY

Update: The Pre-Sale period has concluded. Thank you to those who already purchased the book. Pre-Sale orders will be shipped by March 5, 2015. 

Chapter 1.0: Basic Constitutional Provisions
Chapter 2.0: Basic Search and Seizure Law
Chapter 2.2: Three Types of Police-Citizen Contacts
Chapter 2.3: Bodily Intrusion Searches
Chapter 2.4: Cell Phones (View the EVALUATION COPY)
Chapter 2.5: Exceptions to the Need for a Search Warrant

About the 1st Edition:
Warrantless Searches by Mike R. Galli has been in development for over a year. Approximately 300 pages in length, it contains updated material on the recent Supreme Court ruling regarding cell phones and search warrants. It also includes an extensive Table of nearly 350 Cases.

About the Pre-Sale:
Pre-Sale ordering ended on March 2, 2015. Pre-Sale orders will be shipped by March 5, 2015.



Not PowerPoint Justice…just bad PowerPoint


Overturned: A lifetime sentence for oyster theft might have been overturned anyway, but the bad PowerPoint didn’t help.

A few days before Christmas the The Marshall Project released an article which highlighted convictions overturned due to “bad PowerPoint”.  (Thank you Dan Hill, IFCD for sending this to me first).  Titled “PowerPoint Justice“, several incidents of reversals were noted.  “At least 10 times in the last two years, US courts have reversed a criminal conviction because prosecutors violated the rules of fair argument with PowerPoint.” 

Jurisdictions cited “for bad PowerPoint” in the article include: Washington, Missouri and New Jersey (a detailed account of PowerPoint in one case is found here).  The techniques in question revolved around the use of the word “GUILTY” in red letters slapped across booking and similar photographs of defendants during open and closing statements.  Prosecutors have a “open hand” during these portions of trial and can do whatever they like (within reason), but “red letter GUILTY technique” is neither effective nor taught by POLICE TECHNICAL.

Two days before Christmas is a slow news day…and headlines need to be made, but the Marshall Project might have reached a little too far in convicting en masse PowerPoint’s use by Prosecutors.  From the article, “Legal watchdogs have long asserted that prosecutors have plenty of ways to quietly put their thumb on the scales of justice —such as concealing exculpatory evidence, eliminating jury-pool members based on race, and so on. Now they can add another category: prosecution by PowerPoint.”  Ouch.  Bad PowerPoint isn’t good for anybody, but it isn’t quite on the same scale as concealing exculpatory evidence.  You’re reaching Counselor.

At POLICE TECHNICAL we prefer instead to focus on providing law enforcement personnel with clear structured guidelines to help them manage, and present their cases to internal and external audiences.

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Cell Phone Investigations Ships First 400 Copies

Cell Phone Investigations. The first 200 copies

Cell Phone Investigations, the first 200 pre-sale copies readied for pickup

POLICE TECHNICAL reached a publishing milestone today: the first 400 copies of Cell Phone Investigations by Aaron Edens were packaged and shipped.

POLICE TECHNICAL is very proud of the effort put forth from all of our office staff to complete shipping of this 1st edition.  This process has taken nearly a year to complete, and we are thankful for all the support and encouragement we’ve received from the national law enforcement community.

A special thanks to all the pre-sale purchasers of this book.  Pre-sale copies were shipped first; We hope you will all enjoy the book.  Please let us know your thoughts on Cell Phone Investigations on our Facebook page

Cell Phone Investigations Now Available

Cell Phone Investigations Pre-Sale Price $50.00 + S&H

Cell Phone Investigations $85.00 + S&H

Cell Phone Investigation

Cell Phone Investigation now available

Update:  The Pre-Sale is now over.  Thank you for all who responded.  Pre-sale orders will be shipped by December 16, 2014.

Chapter 1: Search Warrants (View the EVALUATION COPY)

Chapter 2: Phone Records
Chapter 3: Tools for Examining Records
Chapter 4: Cell Towers and Cell Sites
Chapter 5: Cell Phone Forensics
Chapter 6: Digital Evidence
Chapter 7: Types of Examinations
Chapter 8: Using Cell Phone Forensics
Chapter 9: Locked Devices
Chapter 10: iPhone Backup Files
Chapter 11: Sample Search Warrants

About the 1st Edition:
3 years in development, nearly 350 pages in length, updated Fall 2014.  Cell Phone Investigations by Aaron Edens contains updated material on the recent Supreme Court ruling regarding cell phones and search warrants and model search warrant templates

From the Author:
The cellular phone forensics field is advanced by a small group of visionary and tenacious hackers, technicians, programmers, and code writers, some who are law enforcement and some who are not.
Writing a book is a challenge, particularly when the field involves the topics of law, technology, and forensic principals. My personal goal is to arm the reader with knowledge of the techniques and tools available in field of cell phone forensics, as well as, avoid the many pitfalls you may encounter in this new and ever-evolving field. I hope that by reading this book you will gain an insight into these various disciplines and be able to apply some of the investigative techniques into the noble profession of law enforcement.

About the Pre-Sale:
The Pre-Sale is now over.  Thank you for all who responded.  Pre-sale orders will be shipped by December 16, 2014.


Prosecutors Commend POLICE TECHNICAL

POLICE TECHNICAL recently provided training to 80 prosecutors from Contra Costa District Attorney’s Office in Martinez, CA.  Taking advantage of the holiday Monday, the prosecutors were able to gather for training (a rare occurrence).

This year, after having members attend other POLICE TECHNICAL training, they chose to bring us back to train everybody.  Training focused on case management, use of digital platforms and software, as well as mapping cell phone data records.


Prosecutors as a group are well educated, experienced, and not giving to effusing praise, which make the following response after class all the more valuable: “[POLICE TECHNICAL’s training] captivated a tough crew.”  Emails are flying and unanimously characterize it as “the best training ever.”

POLICE TECHNICAL is proud to provide technical training and services to all levels of law enforcement personnel.  Thank you Mark Peterson, Contra Costa District Attorney (Elected), for the opportunity to serve your personnel.

2014 POLICE TECHNICAL Direction Survey

In 2014, POLICE TECHNICAL laid the framework to expand our services beyond the classroom.  Training will continue to be our foundation, but to support our goal of assisting law enforcement nationally…we must grow.

In 2015, in addition to new classes and certifications, we want to increase our online training presence, increase our software and product offerings, and begin to offer technology management and consulting.

We Need Your Help
Each year POLICE TECHNICAL asks how we can better serve your needs. We use the results from this annual survey to help guide our development for the following year. Please help us by answering the questions on the survey below:

POLICE TECHNICAL 2014 Direction Survey

Welcome to COMMUNITY

Welcome to COMMUNITY, POLICE TECHNICAL’s new secured services site for law enforcement personnel who have worked with POLICE TECHNICAL.

COMMUNITY was launched on August 8, 2014; verified members were sent login information on August 14, 2014.  Members were verified by registration in POLICE TECHNICAL classes.

COMMUNITY members can:

  • Access training records
  • Collaborate with other POLICE TECHNICAL personnel and students
  • Ask (and answer) questions via Secure Forums
  • Track progress through POLICE TECHNICAL Certification Tracks
  • Continue post-class training with instructors
  • Take additional online training
  • Access books, podcasts and additional materials

NOTE:  If you did not receive your login information, please request it at info@policetechnical.com.

Thank you for being part of POLICE TECHNICAL and for being part of our COMMUNITY.


Community LogoPOLICE TECHNICAL has launched a new service system for our students, host and instructors. “COMMUNITY,” a system over a year in the making, was released on August 8, 2014.


CommunityOverviewKiosk – Download the latest presentation on the major features of “Community”.

For law enforcement personnel who take our instructor-led classes, COMMUNITYis a positive shift in training.  Students can now monitor their progress through the POLICE TECHNICAL certification tracks, making paper registration and evaluations obsolete.

Law enforcement agencies who host our classes have an efficient method of tracking their classes and students through COMMUNITY. Bringing the best in technical training to their personnel and regions will be easier than ever before.

To our personnel, COMMUNITY stands for improved operations, security, and communication.  With a single, secure login, personnel can access the information they need, when they need it.  Instructors and students can continue training and communication outside the physical classroom.

COMMUNITY by POLICE TECHNICAL brings major improvements in training and services to our students, host agencies, and personnel.

COMMUNITY was released August 8, 2014.

August 4, 2014 News Release: NEWS RELEASE Community_final


POLICE TECHNICAL is proud to announce our 2014 classes are being hosted in Sacramento, California at the WSIN headquarters.  WSIN has been a supporter of POLICE TECHNICAL and our classes for several years and we are proud to partner with them to bring additional technical training to law enforcement Northern California. The first course scheduled in 2014 is Excel for Public Safety Feb 24-25, 2014.

WSIN is one of six Regional Information Sharing Systems (RISS) projects funded by Congress through the U.S. Department of Justice, Office of Justice Programs. WSIN provides criminal intelligence information, and case and event de-confliction to law enforcement investigations being conducted in Alaska, California, Hawaii, Oregon, and Washington.

To see the full schedule of classes being hosted at WSIN click here.

We Care How Many People ‘Like’ Us

By Doug Nolte, Instructor, Social Media Methods™

A Law Enforcement Guide to Social Media Policy, Planning, and Execution

“Social Media, who cares how many people ‘LIKE’ us, we are in the business of putting bad guys into jail.”  This has been heard throughout the precincts of law enforcement headquarters for the past few years.  The reality is that social media is now framing how law enforcement agencies do business.

How does an officer successfully counter this argument that social media doesn’t matter?  Planning and execution.  Planning is critical to the process so that the plan can then be executed.  But most agencies never get a social media plan together, and therefore their execution is poor.  How do you avoid this problem?  Law enforcement personnel (not just executives and PIOs) should pay attention to five components that make a social media strategy successful.  Understanding that social media is about building a community, that it comes in many unique platforms, that it is social, that it must be managed, and that it is constantly changing.

Doug Nolte, Social Media Methods

Social Media is about Building a Community
An agency that embraces social media should understand that social media is not built overnight, building an online presence takes time.  It is something that is cultivated and cared for.  With proper attention to details being released, giving feedback to those that have questions, the community will continue to grow.

Social Media is Diverse
The community is diverse and changing.  Just as with any group, there will be those that really get involved and are regular contributors, others, the vast majority, will only watch and listen.  Those are your allies and will come to your rescue when they feel you have been unfairly attacked.  These are the people who keep the negative contributors in check.

If you don’t know which platforms your community is using in social media, then you have to find out where they are hanging out.  Social media is not just a once size fits all method.  The days of linking your Facebook profile to your Twitter profile are gone.  Citizens are picky in how they want to get their information.
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High Crime Area: Craigslist

By Mike Tosti, Instructor, Craigslist Investigations™

When I began my career twenty five years ago, little did I know that I would be teaching a national course on Craigslist Investigations.

In fact, the inclusion of the in car mobile digital terminal (MDT) was just being rolled out to law enforcement agencies across the country.  The MDT was hailed for its ability to make our job more efficient and simple.  However, technological change was not exactly embraced with open arms.  In fact, it became more common place to find an MDT with a broken screen, than a bad guy with a broken nose.  We eventually evolved with technology, (actually we got tired of, “taking day’s on the beach” for abuse of government property) and embraced the inevitable love hate relationship that would soon become the norm with computer technology.

Yesterday’s high crime area was an easily identifiable piece of concrete jungle complete with the wild ubiquitous drug dealers, pimps, gang members and burglars.  Today’s high crime area still consists of the same but we also fight on a different front known to us as the World Wide Web.  Craigslist’s is one of many high crime areas that exist in virtual space.  It has replaced traditional media (newspapers and magazines) and many online sources (chat rooms) as a primary online source for classifieds, jobs and sales…and for criminal activity.

Today’s modern crime fighter must become adept in investigating crimes related to Craigslist activities.  Developing skill sets which utilize innovative and cutting edge methods in obtaining evidence, locating and identifying suspects and conducting online undercover operations involving a myriad of crimes is essential.  Craigslist Investigations teaches that skill set.

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Tablets for Public Safety™ debuts at Wyoming Administrators Conference

Tablets and Smart Phones for Public Safety™ debuted at the Wyoming Administrators Conference in Douglas, WY in early 2013.  Taught by Cory Christensen of Northern Colorado, it was well received by the more than 160 police chiefs, county sheriffs and staff in attendance.  Topics addressed included:  current statistics for law enforcement use of smart devices, issues revolving around misconduct and security, whether personnel bringing their own devices or are agency provided, device selection and the lack of task specific training.  Also addressed were concerns about how much access personnel are given (when using a smart device) to agency databases and the internet.

Tablets make good sense for law enforcement.  They are lighter than laptops (cheaper too), they have longer battery life, contain solid state technology (no moving parts), and due to their lack of optical drives and ports are usually more rugged than the “hardened laptops” typically deployed in patrol vehicles.  But with numerous models from which to choose an agency looking to deploy tablets or a department looking to ensure their effective use is sure to have some questions.  Which ones? What will we do with them?  How much does it cost?  What can we get for free?

Police Technical’s course Tablets and Smart Phones for Public Safety™ is designed to answer all these questions and more while providing additional insights into how departments can effectively utilize them.  Only 25% of the law enforcement agencies in the United States (Smart Device Usage amongst US Law Enforcement, Police Technical, Fall 2012) provided personnel with a tablet or smartdevice.  Yet, most administrators see the need to follow this trend in the next several years, and as with many new technologies, training lags behind implementation.  Personnel may have the device, but not the training to fully utilize them.

If you are getting a new tablet from your department add Tablets and Smart Phones for Public Safety™ to your training schedule, and if you are responsible for deploying tablets for your department contact us about scheduling this class for your area at info@policetechnical.com or call at 812-232-4200.

AC on Nolte, “Greatest PIO in the World”

Doug Nolte on AC 360

Click image to see Doug Nolte on AC 360

It’s not every day you get to be on an internationally recognized news program.  And it’s not every day that Anderson Cooper, host of AC 360° on CNN, calls you the “Greatest Public Information Officer in the world” but both of these happened to Police Technical Instructor Doug Nolte (Social Media Methods) recently.

After a spate of episodes involving missing marijuana from the Wichita Police Department’s evidence room, Doug Nolte in his regular briefing to local media, introduced an artist sketch of the likely suspect:  a mouse.  The tongue-in-cheek briefing aired on local broadcast television in Kansas then began a life of its own.

The story was quickly picked up by law enforcement media outlets like policeone.com, and gained further national traction after being picked up by CNN.  Within days, the story made it to Anderson Cooper’s evening news show AC 360°, appearing on the “The RidicuList”, a parting spot piece at the end of the program covering amusing stories and events.

Being a Public Information Officer requires a professional demeanor and ability to communicate effectively with the public.  It doesn’t however, require a somber 24/7 presentation of “the facts” to the world.  Managing social media channels within a law enforcement environment requires a different approach than the historic role of a department PIO.  The ability to effectively communicate messages in this medium, in a way that the public will understand, and perhaps more importantly, appreciate and participate in, is the focus of Doug Nolte’s course Social Media Methods.

It’s not every day a police department is recognized by a major news program in a positive light.  It should be noted that he public’s response to this story, judging from Facebook and twitter, has been overwhelmingly positive as well.  This level of positive “press”, and the subsequently positive reaction from the public, cannot be purchased at any price, but is available for free for personnel and agencies that understand, plan, and leverage their own social media channels.

For more information about Social Media Methods by Doug Nolte contact info@policetechnical.com.

Click here to see Doug Nolte on AC 360

New: Word® & Adobe® for Public Safety™

Each month we’ll focus this section on a new course and instructor. This month’s featured course is Word and Adobe for Public Safety™ taught by Michael Warren.

Microsoft Word is one of the most utilized programs of the Microsoft Office Suite.

95% of all department documentation is generated with either Microsoft Word or Adobe Acrobat (the PDF program), yet most personnel (even the office staff) haven’t had specific training to utilize these programs within a law enforcement environment.  The problems are common across the country, in agency of various sizes and responsibility.  Everybody’s work looks different (lack of consistency and lack of branding), time-saving shortcuts aren’t utilized (we all do it the “hard way”), sensitive files aren’t protected, information requests aren’t handle efficiently, and so on. Word and Adobe for Public Safety™ provides the missing pieces to utilize these programs effectively and make real, measurable change in your agency.  After this course your materials will not only look better, your department will work better.

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Social Media: Power at their Fingertips

Every officer in the America is using some form of social media.  This is a fact, not conjecture.  But most personnel aren’t allowed (and certainly not encouraged) to use social media to communicate with the public.  In fact, just the opposite is true; most law enforcement personnel are strongly discouraged from using social media, and “everybody knows” not to use it regarding their jobs or assignments.  But why is this status quo?  Why are personnel with arrest authority and lethal force options not allowed to tweet 140 characters to the public about their jobs?  This is a fundamental question addressed in Police Technical’s Social Media Methods course.

In the Past
Law enforcement agencies have historically controlled their public messages through the Chief’s office, or Public Information Officers.  It would have been impossible, only a few years ago, for individual officers to speak to the media about their activities or cases.  There were simply too many officers, and too few media outlets.  Departments also strongly discouraged this practice, Officers “talking” to the media, both informally and in policy.  But current social media channels provide ample opportunities for individual officers, at all levels of an agency, to create and maintain their own information conduits.  But there are arguments against it.

They aren’t smart enough, they can’t be trusted
Some of the most common complaints about personnel creating their own social media channels and communicating with the public through them are: They (the officers) aren’t smart enough to use them, and they can’t be trusted (to do/say/write the right thing).  But after closer examination, these arguments are really more focused on training and leadership issues then with social media and its use.

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Author Recognized for Excellence in Information Systems, Forensics

Last week, POLICE TECHNICAL interviewed Dr. Eamon P. Doherty, author of Digital Forensics for Handheld Devices.

Along with his book, Dr. Doherty has published eight papers on Digital Forensics. However, he has recently received his Certified Information Systems Security Professional [CISSP] credential, as well.

Dr. Doherty is an Associate Professor and Director of the Cybercrime Training Lab at Fairleigh Dickinson University.

According to FDU’s press release, the CISSP is “a globally recognized standard of achievement that confirms an individual’s knowledge in the field of information security.”

A CISSP requires knowledge in several areas including forensics, from both a practical and legal standpoint. Those who seek the certification must pass a 6-hour exam, consisting of 250 questions.

Dr. Doherty is now working with FDU on its Science Technology, Engineering and Mathematics [STEM] Program. Part of that initiative includes introducing Digital Forensics into their computer science classes.

POLICE TECHNICAL is proud to work with a multi-faceted author and congratulates Dr. Doherty on his achievement.

Editor’s Note:
For two weeks only, Dr. Doherty’s book Digital Forensics for Handheld Devices is now available at over 20% off. Apply promo code Digital1 at checkout.

Purchase Digital Forensics for Handheld Devices here. 

Author Brings Wisdom, Frugality to Digital Forensics Guide

9781439898772 (2)

Click here to learn more

POLICE TECHNICAL has cornered the cell phone investigations field, releasing a book and several white papers on the subject this year.
Digital Forensics for Handheld Devices is our latest addition — although it covers much more than cell phone examinations.
Dr. Eamon P. Doherty, the author and professor at Fairleigh Dickinson University (NJ), spoke to us about his prolific career in Digital Forensics.

What is your background in criminal justice and how does it apply to Digital Forensics for Handheld Devices?
I used to work for Morris County ISD from 1989-1996. My job provided a wide range of computer support for municipal governments and county departments. Years later, I took a class with Paraben on PDA Forensics. Later I took other another class in cell phone forensics. Then many opportunities to contribute to this field developed later. 

How do you feel this book will best serve the Law Enforcement community?
The book covers a wide range of devices, tools, and topics in digital forensics. It is a good read for anyone who is just getting started or for someone who examines phones and wants to know about examining something different such as GPS devices.

What are some key features in your book and why did you choose to include them?
The key features of the book are mentioning all the different free tools or low cost tools that exist to examine mobile devices. It is important to remember that people often do not have the money to get all the expensive popular tools.

What sets your work apart from other materials in this space?
Most authors only focus on one or two types of devices and not a whole range of devices and digital media. This book focuses on breadth and not as much on depth.

Describe the experience readers should bring to this book?
The reader should be familiar with some mobile devices, running software on a computer, and looking at references to learn more on the subjects included in the book.  

Are you currently working on other projects related to Digital Forensics? – If so, what do they entail?
I am presently part of a project to help recruit and retain more women and minorities in STEM fields. Part of that initiative includes introducing some digital forensics in some computer science classes. 

Editor’s Note:
Dr. Doherty is also the Cybercrime Training Lab director at Fairleigh Dickinson University. He is a member of the High Tech Crimes Investigative Association, ASIS International, the FBI Infraguard, the American College of Forensic Examiners Institute, the FDU Digital Forensics Club, the IACSP, and the American Society of Digital Forensics & eDiscovery.

His book, Digital Forensics for Handheld Devices, will be available through POLICE TECHNICAL on July 28, 2015.